Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or refund for your item. 

To start a return or refund, you can contact us at hellobugambilia@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.

You can always contact us with any questions at hellobugambilia@gmail.com.

Damages and issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make things right. 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received your return. When approved, you’ll be automatically refunded to your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.